Showing posts with label blogs. Show all posts
Showing posts with label blogs. Show all posts

Tuesday, October 9, 2007

Using Web 2.0 Tools to Communicate with Customers

Good article from BusinessWeek (Aug/Sept. 2007) about using Web 2.0 tools (blogs, wikis, podcasting, YouTube video ads, social networking) to communicate with customers more effectively:
http://www.businessweek.com/magazine/content/07_36/b4048441.htm?chan=smallbiz_special+report+--+doing+business+online+2007_doing+business+online+2007